Once you order, we’ll send your kit straight to your door. You’ll start with a quick onboarding call with one of our nurses to guide you through the process. At home, you’ll:

• Use our pain-free arm device to collect a blood sample for hormone and ovarian reserve testing during menstruation (if you still have a regular bleed).
• Use our Diagnostic Tampon when you are not menstruating to collect a vaginal sample for microbiome, STI, and HPV screening.

Return the individual samples in the dedicated prepaid mailers, and within a few days your results will be available online. You’ll then book a 1:1 consultation with our fertility nurses to review your results and discuss personalised next steps.

• Hormone testing: For the most accurate results, we recommend testing on days 2–5 of your menstrual cycle (with day 1 being the first day of your bleed). If you do not have a regular cycle, you can test on any day of the month.
• Microbiome, STI, and HPV testing: These can be done at any point in your cycle, as long as you are not menstruating.
  
  If you’re unsure, your onboarding nurse will help you decide the best timing based on your cycle and needs.

This test is designed for women and people with periods aged 18+.

Here's the thing about hormonal birth control or HRT – they're doing their job by changing your hormone levels, which means your test results won't show your natural baseline. We know this might feel frustrating if you're looking for answers while on these treatments, but we want to make sure the results we give you are a true representation of your hormone balance, and it's difficult to get the full picture with external hormones masking what's happening underneath. That's why we don't recommend testing while you're on hormonal contraception or HRT.

Once your samples reach our accredited lab, results are typically ready in 3–7 working days. You’ll receive an email notification as soon as your personalised report is available in your secure online portal. Once you have both the Hormone Test and Diagnostic Tampon results, you can book your video consultation with a fertility nurse to go over the results in detail.

What if I’m on HRT or hormonal contraception? Hormonal contraception and HRT can influence hormone levels, meaning some results may not reflect your natural baseline.

• You can still complete the vaginal microbiome, STI, and HPV screening at any time.
• If you want accurate insight into your natural hormone profile and ovarian reserve, we recommend testing after a washout period (typically 6–8 weeks after stopping contraception/HRT).

Your nurse will guide you on what’s right for you, depending on your goals.

We've made your results as clear as possible – no medical degree required. Each marker comes with easy-to-understand explanations and reference ranges, plus personalised insights based on your specific levels.

Still scratching your head? Our team of expert nurses is here to walk you through everything and answer all questions, so you feel in control.

Pregnant? Your hormones are on a completely different adventure right now – they're busy growing a human, which means they'll be way outside normal ranges. The test won't give you useful insights about your baseline health, so it's best to wait until after you've given birth and your cycle has returned.

Breastfeeding? Similar story here. Breastfeeding hormones (like prolactin) are doing their job of maintaining milk production, which suppresses your other reproductive hormones. Your results won't reflect your normal hormonal picture until you've weaned and your periods have come back.

If you're dealing with concerning symptoms during either time, it's worth chatting with your GP or our nurse team about what might be going on.

Most medications and supplements won't affect your results, but there are a few exceptions. When in doubt, ask our team.

First, don't panic – one test is just a snapshot. We'll flag any results that are out of range and our nurse team can help you understand what it means and what to do next. Sometimes it's a simple fix, sometimes you might need to see your GP, but you won't be left hanging.

Our tests use the same clinically validated methods as your GP's office, processed in the same type of accredited labs. The Tasso device is UKCA and CE-marked and designed to be just as reliable as having a phlebotomist do it – minus the waiting room, needles and awkward small talk.

It depends on what answers you're looking for. Tracking symptoms or monitoring treatment progress? Every 3-6 months makes sense. Just want to check in on your hormonal health? Once a year is usually plenty.

Your privacy is our priority. All personal data and results are stored securely and encrypted. We comply with GDPR and ISO27001, and we never share your data without your consent.

Our at-home online STI screening service is designed to help you detect and identify specific sexually transmitted infections (STIs) such as Chlamydia, Gonorrhoea, and Mycoplasma. However, it's important to note that our service provides a diagnostic indication based on the tests conducted, but it does not provide a definitive medical diagnosis.

The results you receive from our screening tests are valuable for assessing your risk and providing guidance on whether you should seek medical attention. If your test results indicate the presence of an STI, it means you may be at risk, and we strongly recommend that you consult with a healthcare professional for further evaluation, confirmation, and treatment. You can also connect with vetted specialists and sexual health experts through the Daye platform.